Privacy Policy
1. Introduction
At Koben Digital ("we", "us", "our"), your privacy is paramount to us. We're committed to maintaining robust privacy protections for our users. Our Privacy Policy explains how we collect, use, disclose, manage and protect your personal information when you interact with us, our services, or our website.
2. Collection of Information
We collect different types of information, including:
- Personal Information: Such as your name, email, and phone number, which you provide voluntarily when you fill out forms on our site or use our chat feature.
- Non-Personal Information: Such as your browsing patterns and other statistical data, which doesn't identify you directly but aids us in improving our services.
- Technical Information: Such as your IP address, browser type, domain names, access times, and referring website addresses. This information helps us maintain the quality and operation of our services.
3. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to recognise returning users, track your activities on our site, personalise your experience, and understand your usage patterns.
4. Use of Your Information
We use your information to:
- Operate and maintain our website and services
- Enhance your user experience
- Provide products, services, or information you request
- Inform you about our other products, services, or updates
- Conduct research and analyse data for the development of new services
5. Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers assisting us in our business operations and service delivery. These parties are prohibited from using your personal information for any purpose other than to provide these services and are required to maintain the confidentiality of your information.
6. Security of Your Information
We take reasonable precautions to protect your information from unauthorised access, use, or disclosure, including the use of Secure Socket Layer (SSL) protocol and other security measures.
7. Access and Correction of Your Information
We strive to keep your personal information accurate and up-to-date. You have the right to access and correct your personal information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and services. We encourage you to review this policy frequently to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or to access your personal information, please contact us at: hello@koben.com.au